As simple as drinking a glass of water: just click on the little person icon in the menu, enter the email address you used to place your orders, and the 6-digit code that will instantly be sent to that same email address.

Once logged in, you can view your personal information (such as your name, surname, and shipping addresses) and access your order history.

Click here to subscribe to our newsletter! You'll find a wealth of editorial content for you and your little ones, along with promotions and various initiatives.

Once registered, you'll receive a €5 discount on your first order. Don't miss out on this opportunity—we're waiting for you!

If you wish to use a promotional code, simply enter it in the designated box at checkout.

Remember to type it without spaces and pay attention to uppercase and lowercase letters. Please note that our discount codes are usually not combinable.

If you encounter any difficulties, feel free to contact us via email at info@inrosacollection.com—we’re here to support you.

On the product page of the sold-out item, click the "Notify me when available" button, and you'll receive an automatic notification as soon as the product is back in stock.

The materials and usage instructions for our products are listed on each product page. If you'd like to know the chemical composition of a product, please reach out to us via the contact form. We will gladly provide you with all the necessary information.

Your and your baby's health and well-being are of utmost importance to us, and we are committed to ensuring that every product meets the quality standards that fulfill your needs.

Placing an order on INROSA is very simple: visit our official website and choose the product that’s right for you.

Once you’ve found it, select the quantity and click "Add to Cart."

To proceed, click on "Checkout," enter your shipping address, select your payment method, and you’re all set!

If you can’t find your order confirmation in your spam or junk folder, we can resend it to you.

Contact us via email at info@inrosacollection.com, providing the email address you used to place the order. We will promptly verify and resend the confirmation email to you.

If you're experiencing issues placing your order, we’re here to help! Send us an email with the following information:

• Full name
• Phone number
• Email address
• The products you’d like to purchase
• Your shipping address
• Your billing address (optional)

We’ll process the order for you, and all you’ll need to do is complete the payment using the link we’ll send you via email.

Absolutely yes, as long as the change request is made promptly and before the product is shipped.

Contact us at info@inrosacollection.com or via chat and let us know the changes you’d like to make. We’ll be happy to accommodate your request.

We accept all major credit cards, including Mastercard, Visa, and American Express.

Alternatively, you can use PayPal, Apple Pay, Google Pay, Bancontact, iDeal, or Union Pay.

No, this option is currently not available, but we are working to introduce it soon.

Certainly! To request an invoice, please send us an email at info@inrosacollection.com with all the necessary details: your order number, tax code or VAT number, and your PEC address or SDI code.

Please remember to do this promptly, as per Italian tax laws, we cannot issue an invoice more than 3 days after the order confirmation.

Your order is handed over to the courier within two days from the order confirmation date. Once shipped, deliveries within Italy typically take 2 to 4 days to arrive at your home.

For more information, please visit the Shipping and Returns page. Once your order is shipped, you will receive an email with a tracking link, allowing you to monitor its status in real-time.

Once your order is handed over to the courier, you will receive an email with a link. Using the tracking link, you can monitor real-time updates on your order's status.

For orders in Italy over €100, shipping is completely free! For orders under €100, the shipping cost is just €6.90.

For more details, visit the Shipping and Returns page. Don’t forget, you’re entitled to a €5 discount on your first order if you subscribe to our newsletter.

Of course! You have 14 days from the receipt of your order to initiate a return. Please note that the return shipping cost will be your responsibility, and we only accept returns for sealed and unused products.

For more information, visit the Shipping and Returns page. To start the return process, simply log in to your Reserved Area, click on the relevant order, select the products you wish to return, and wait for confirmation from our Customer Care team before shipping the items.

If you have any questions or encounter any issues, feel free to contact us via email at info@inrosacollection.com.

Once the returned items reach our warehouse and pass the quality control check, we will process your refund within 30 days using the same payment method you used at the time of purchase.

Processing times may vary depending on your bank's policies and the payment method used.

For more details about shipping to other countries, please visit the Shipping and Returns page.

The outdoor sack is an essential accessory to protect your baby from the cold during outdoor walks. Since babies don't like to wear too many layers that restrict their movements, the sack solves this problem by providing warmth without the need for excessive clothing. Designed to wrap and keep the baby warm inside car seats, infant carriers, bassinets, and strollers, it eliminates the need for blankets that might slip or interfere with safety straps. Made with waterproof outer fabrics and warm inner linings, the infant sack offers maximum comfort and safety on every outing.

Our outdoor sacks are available in two sizes (0-8 months and 8-36 months), designed to adapt to your baby’s growth and ensure long-term use. Compatible with all car seats, they are designed for easy and secure installation. Choose the sack based on the season and the TOG rating, which indicates the level of warmth: the higher the TOG, the warmer the outdoor sack. The dedicated openings for the safety straps allow the baby to be securely fastened, ensuring comfort and protection. The outdoor sack is perfect up to 3-4 years, keeping your little one's legs and feet warm, while they’ll enjoy the feeling of being wrapped up and protected.

The TOG measures the warmth provided by the outdoor sack: a higher value indicates greater thermal capacity, ensuring optimal thermal comfort and a safe outing without the need for additional blankets.

0,5 - 1 TOG: perfect for mild climates. If you live in a temperate climate or plan to use the outdoor sack mainly on warm days, a low TOG model is the ideal choice.

1 - 2,5 TOG: suitable for variable climates or transitional seasons. For those living in areas where temperatures change throughout the day, an outdoor sack with a medium TOG offers excellent versatility.

2,5 - 4,5 TOG: ideal for cold climates or mountain activities. If you live in a region with harsh winters or enjoy evening walks during cold seasons, an outdoor sack with a high TOG will provide optimal thermal protection.

Always remember to consider your child’s individual preferences: some children are more sensitive to the cold and may need a higher TOG, even in areas with moderate climates.

Our sleeping bags are available in two different sizes:

0-8 months: 50x80 cm
8-36 months: 50x98 cm

To choose the correct size, refer to the guidelines provided in the product sheet. Our outdoor sacks come in two sizes and are designed to adapt to your baby's growth. Choose a size that ensures a comfortable fit without being too large.

Our outdoor sacks are machine washable. It is recommended to use a gentle cycle at low temperatures (30°C) to preserve the integrity of the fabric and padding. Avoid using fabric softeners, as they can reduce the breathability of the materials, and air dry the sack to prevent the padding from flattening. It is also important to use mild, fragrance-free detergents without harsh chemicals to prevent any irritation on your baby's sensitive skin.

After your purchase, you will receive a free video course on the correct use of the outdoor sacks via email. We encourage you to check your inbox to redeem it!

Our snowsuits are made from waterproof and breathable materials, keeping your baby dry and protected from the elements. The padding, designed for optimal thermal insulation (TOG 3.5-4.5), ensures warmth even on the coldest days without restricting movement.

We’ve paid attention to every detail: strategically placed openings and zippers make our snowsuit easy to put on and take off, even when you’re on the go. Plus, it’s machine washable, making cleaning quick and easy. Choose our snowsuit to give your child all the warmth and freedom they need during winter!

The TOG rating measures the warmth provided by the snowsuit: a higher value means greater thermal capacity, ensuring optimal comfort and safe outings without the need for extra blankets.

0,5 - 1 TOG: perfect for mild climates. If you live in a temperate climate or plan to use the snowsuit mainly on warm days, a low TOG model is the ideal choice.

1 - 2,5 TOG: suitable for variable climates or transitional seasons. For those living in areas where temperatures fluctuate during the day, a snowsuit with a medium TOG offers great versatility.

2,5 - 4,5 TOG: ideal for cold climates or mountain activities. If you live in a region with harsh winters or enjoy evening walks in cold weather, a snowsuit with a high TOG will provide optimal thermal protection.

Remember to always consider your child’s individual preferences: some children are more sensitive to the cold and may need a higher TOG, even in areas with moderate climates.

We have developed a snowsuit in a single size, specifically designed for 6-month-old babies, with a high level of thermal insulation ideal for winter temperatures. After this age, we recommend switching to an outer bag or jacket, which provide both warmth and greater freedom of movement, essential for older babies who are starting to explore and move more actively.

Our snowsuits are machine washable. It is recommended to use a gentle cycle at low temperatures (30°C) to preserve the integrity of the fabric and padding. Avoid using fabric softeners, as they can reduce the breathability of the materials, and air dry the snowsuit to prevent the padding from flattening. It is also important to use mild, fragrance-free detergents without harsh chemicals to prevent any irritation on your baby's sensitive skin.